Retro Plus – Frequently Asked Questions (FAQ)
2. How can I place an order?
Placing an order is easy! Simply browse our online store, add your favorite items to your cart, and proceed to checkout. You’ll be guided through the payment process, and we accept various payment methods including Credit/Debit Cards.
3. What are your shipping options?
We are pleased to offer Free Standard Shipping on All our Products and Delivery within 3-14 business days.
4. How long does it take to process my order?
Orders are typically processed within 1-2 business days. During peak seasons or special promotions, processing times may extend slightly, but we’ll always keep you informed.
5. Do you ship internationally?
Currently we only Ship to the US but we are working on offering fulfilment to our international Customers very soon.
6. Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
7. What is your return policy?
We want you to be completely satisfied with your purchase. For more information on our Return Policy please click this link: https://retroplus.shop/refund-returns/
8. How can I contact customer service?
You can reach our customer service team via email at info@retroplus.com. Our team is available Monday to Friday, from 9 AM to 6 PM EST, to assist you with any questions or concerns.